The Future of Omnichannel Retail – Six Trends

Author(s): Rahul Jaiswal

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This strategic foresight trends report highlights the consumer touchpoints, critical components, key functions, tools, and technologies that are currently trending in the retail industry, providing IT and business leaders with insights on six impactful trends. It also identifies the technology signals, customer value drivers, capabilities impacted, benefits, risks, and ROI that retail brands can anticipate if they adopt each.

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