- Bob Osmond, Director of the Information Technology Division, Virginia Department of Transportation
- Kristen Duus, CIO, Office of Information Services at the Oregon Department of Human Services and Oregon Health Authority
- Dr. Edward Aractingi, CIO, Marshall University
- Steve Reinhardt, Director of Information Systems, University Technology, [U]Tech Office of Research Administration, Case Western Reserve University
- Shawn Dunn, Director of Information Technology, MicroPort Orthopedics
- Gavin Lyons, Director, Information Services, Translational Research In Oncology
- David Schwindt, Manager, IM/IT, Federal Economic Development Agency for Southern Ontario
- Baird Miller, CIO, Washington State Department of Ecology
- Several anonymous contributors
- IT update presentation success comes with understanding the business and the needs of your stakeholders. It often takes time and effort to get it right.
- Many IT updates are too technically focused and do not engage nor demonstrate value in the eyes of the business.
- This is not the time to boast about technical metrics that lack relevance.
- Too often IT updates are prepared without the necessary pre-discussions required to validate content and hone priorities.
- CIOs need to take charge of the IT value proposition, increasing the impact and strategic role of IT.
- Use your IT update to focus decisions, improve relationships, find new sources of value, and drive credibility.
- Evolve the strategic partnership with your business using key metrics to help guide the conversation.
Impact and Result
- Build and deliver an IT update that focuses on what is most important.
- Achieve the buy-in you require while driving business value.
- Gain clarity on your scope, goals, and outcomes.
- Validate IT’s role as a strategic business partner.
This guided implementation is a six call advisory process.
Guided Implementation #1 - Scope and goals
Call #1 - Drive clarity around scope and goals – time, audience, content, and outcomes.
Guided Implementation #2 - Assess and build
Call #1 - Identify the business context and requirements data gathering.
Call #2 - Analyze metrics and validate against business needs and requirements.
Call #3 - Review methods to optimize presentation deliverables.
Call #4 - Review pre-delivery preparation.
Guided Implementation #3 - Deliver and inspire
Call #1 - Review presentation outcomes and open issues.
Book Your Workshop
Onsite workshops offer an easy way to accelerate your project. If you are unable to do the project yourself, and a Guided Implementation isn't enough, we offer low-cost onsite delivery of our project workshops. We take you through every phase of your project and ensure that you have a roadmap in place to complete your project successfully.
Module 1: Scope, Goals, and Requirements
- Determine the IT update’s scope and goals and identify stakeholder requirements
Key Benefits Achieved
- IT update scope and goals
- Business stakeholder goals and requirements
Determine/validate the IT update scope
- Documented IT update scope
Determine/validate the IT update goals
- Documented IT update goals
Business context analysis
- Validated business context
Determine stakeholder needs and expectations
- Stakeholder requirements analysis
Confirm business goals and requirements
- Confirmed business goals and requirements
Module 2: Validate Metrics With Business Needs
- Analyze metrics and content and validate against business needs
Key Benefits Achieved
- Selection of key metrics
- Metrics and content validated to business needs
Analyze current IT metrics
- Identification of key metrics
Review industry best-practice metrics
- Finalization of key metrics
Align metrics and content to business stakeholder needs
- Metrics and content validated to business stakeholder needs
Module 3: Create an optimized IT update
- Create an IT update presentation that is optimized to business needs
Key Benefits Achieved
- Optimized IT update presentation
Understand the audience and how to best engage them
- Clarity on update audience
Determine how to present the pertinent data
- Draft IT update presentation
IT update review with key business stakeholders
- Business stakeholder feedback
Final edits and review of IT update presentation
- Finalized IT update presentation
- Confirmation on IT update presentation readiness
After each Info-Tech experience, we ask our members to quantify the real time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this Blueprint, and what our clients have to say.