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Assess and Prioritize Agentic AI Use Cases in the Nonprofit Sector

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  • Nonprofits need to improve capacity, coordination, and responsiveness while maintaining trust and human-centered service.
  • Leaders need clarity on where agentic AI can assist and act and where human judgment must remain central.
  • Without a structured approach, organizations risk pursuing AI use cases that are not ready, scalable, or aligned to mission needs.
  • Responsible adoption requires clear governance, oversight, and stakeholder alignment.

Our Advice

Critical Insight

The greatest value from agentic AI to nonprofit organizations comes from prioritizing use cases that relieve capacity constraints and improve responsiveness without compromising mission accountability, donor trust, or community trust.

Impact and Result

  • Identify practical agentic AI opportunities across nonprofit workflows.
  • Prioritize use cases based on value, feasibility, and risk.
  • Align key stakeholders around where AI can responsibly support the organization.
  • Establish clear oversight and governance expectations for scalable adoption.

Assess and Prioritize Agentic AI Use Cases in the Nonprofit Sector Research & Tools

1. Assess and Prioritize Agentic AI Use Cases in the Nonprofit Sector Deck – Enable IT leaders to prioritize high-value agentic AI use cases and scale adoption with clear governance, ownership, and human oversight.

Use this storyboard to understand where agentic AI can support nonprofit capacity, improve responsiveness, and strengthen mission delivery without introducing unmanaged risk. The deck guides leaders through a practical approach to align stakeholders, identify relevant use cases, evaluate autonomy levels, and build a prioritized use case portfolio grounded in mission value, feasibility, trust, and responsible adoption.

2. Agentic AI Use Case Tool for the Nonprofit Sector – Identify, score, and prioritize the agentic AI use cases most ready to deliver mission and operational value across nonprofit organizations.

Use this tool to define scoring criteria, evaluate each use case against mission impact and implementation feasibility, and compare results in a clear portfolio view. Align IT, program, operations, fundraising, data, and risk stakeholders on what to pursue; filter out low-value or high-risk options; and focus investment on the use cases best positioned to scale responsibly with confidence.


Member Testimonials

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve. See our top member experiences for this blueprint and what our clients have to say.

9.0/10


Overall Impact

$68,000


Average $ Saved

10


Average Days Saved

Client

Experience

Impact

$ Saved

Days Saved

American Foundation for Suicide Prevention

Guided Implementation

9/10

$68,000

10

The content was organized into clear, well-defined phases, which made it easy to understand and follow. The information provided a strong, practica... Read More

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About Info-Tech

Info-Tech Research Group is the world’s fastest-growing information technology research and advisory company, proudly serving over 30,000 IT professionals.

We produce unbiased and highly relevant research to help CIOs and IT leaders make strategic, timely, and well-informed decisions. We partner closely with IT teams to provide everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

MEMBER RATING

9.0/10
Overall Impact

$68,000
Average $ Saved

10
Average Days Saved

After each Info-Tech experience, we ask our members to quantify the real-time savings, monetary impact, and project improvements our research helped them achieve.

Read what our members are saying

What Is a Blueprint?

A blueprint is designed to be a roadmap, containing a methodology and the tools and templates you need to solve your IT problems.

Each blueprint can be accompanied by a Guided Implementation that provides you access to our world-class analysts to help you get through the project.

Need Extra Help?
Speak With An Analyst

Get the help you need in this 4-phase advisory process. You'll receive 7 touchpoints with our researchers, all included in your membership.

Guided Implementation 1: Pre-Work
  • Call 1: Scope objectives, use case priorities, and your specific nonprofit challenges.

Guided Implementation 2: Frame the Nonprofit Context
  • Call 1: Align on foundational agentic AI concepts and what makes them different in nonprofit environments.
  • Call 2: Explore agentic AI in nonprofit practice.

Guided Implementation 3: Shape the Use Cases
  • Call 1: Anchor AI capability to mission context and capabilities.
  • Call 2: Develop and refine agentic AI use cases.

Guided Implementation 4: Prioritize Opportunities
  • Call 1: Score nonprofit use cases for prioritization.
  • Call 2: Review and validate prioritized nonprofit use case portfolio.

Author

Vidhi Trivedi

Contributors

  • Rodrigue Odom, Acting Chief Information & Technology Officer, Conservation International
  • William Skelly, Vice President, Information Technology, United Service Organizations (USO)
  • Luigi Di Sessa, Director, Information Technology, Vancouver Foundation
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