This template will walk you through each step involved in preparing an outsourcing strategy. A quality strategy will assist you in developing your request for proposals by identifying the goals, needs, risks, and constraints of the outsourcing project.

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Outsource the Service Desk

If your outsourcing project is driven by cost alone, you will fail.

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Search Code: 80411
Published: March 7, 2013
Last Revised: April 15, 2016

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outsourcing, ITIL, help desk, service desk, Service management, helpdesk, outsource, ITSM, in-house, service manager, in-source, outsourcing service, IT managed services

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