Reducing Cost-to-Serve: Risk Management Services


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This research note applies the Cost-to-Serve cost-management approach to identify opportunities for controlling expenses in enterprise IT risk management services.

Coverage includes:

  • Guidance on when this service area is a strong cost management candidate for the organization.
  • Direction on how to reduce costs within the risk management service area.
  • A case study that provides real-life insight into another organization's experience with these cost-reduction techniques.

Given the typically high level of risk aversion amongst IT departments, risk management represents an area with some potential for expense reductions, particularly for organizations that have done little planning and a lot of spending.

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