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To me, the decision by Microsoft to release an updated version of its Windows 8 operating system is just another example of what we might call The Ribbon Problem.

For years, software designers at the Redmond-based technology giant were frustrated when consumers and business users would request various new features and functionality in Microsoft Word. Not because they weren’t willing to offer new things, but because in many cases (I’ve heard as high as 90 per cent of the time) the features and functionality were already there.

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Search Code: 58626
Published: May 8, 2013
Last Revised: May 21, 2013

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