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IT Critical Processes Catalog

Author(s): Brittany Lutes

Refer to this catalog when looking to identify and document the various process flow diagrams that different teams will need to refer to. Constantly consider where the ways of working (communication, collaboration, and education) can be enhanced or more clearly defined.


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Plan build run, PBR, demand develop service, service aligned, product aligned, digital service enablement, geographically aligned, strategic execution, functional areas, enabling value, operating model, Sourcing Approach, Stakeholder Engagement, Functional purpose, Delivering on strategy, Organizational Design, Organizational Structure, Organizational Chart, Team Structure, Team effectiveness, Process Maps, Role responsibilities, Role clarity, Role authority, Role responsibility, RACI, Process flow, Change management, Organization transformation, organization transformation journey, organizational transformation journey, ways of working, role profile, leadership role
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