Design a Customer-Centric Digital Operating Model – Phase 2: Which Team Is Right for Transformation?

Author(s): Vivek Mehta

This phase of the blueprint, Design a Customer-Centric Digital Operating Model, will help you determine the right team for transformation. This phase will help you:

  • Assign cross-functional, autonomous teams.
  • Identify talent and skills.
  • Create reporting structure and an incentive plan.
  • Identify training programs.

Tags

Digital Strategy, Digital Transformation, Digital Innovation Strategy, Agile, Journey Mapping, Customer Journey, Product Owner, Organizational Design, Organizational Structure, Customer Experience, Innovation, Design Thinking, Innovation Lab, Innovation Hub, Innovative Enterprise

View the Complete Blueprint:

Thought model representing Design a Customer-Centric Digital Operating Model

Design a Customer-Centric Digital Operating Model

Putting the customer at the center of digital transformation.

Related Content: CIO

Thought model representing Webinar: Accelerate Digital Transformation With a Digital Factory

Webinar: Accelerate Digital Transformation With a Digital Factory
Thought model representing Adopt Design Thinking in Your Organization

Adopt Design Thinking in Your Organization
Thought model representing Adopt Design Thinking in Your Organization – Executive Brief

Adopt Design Thinking in Your Organization – Executive Brief
Thought model representing Adopt Design Thinking in Your Organization – Phase 1: What Is Design Thinking?

Adopt Design Thinking in Your Organization – Phase 1: What Is Design Thinking?
Thought model representing Adopt Design Thinking in Your Organization – Phases 1-3

Adopt Design Thinking in Your Organization – Phases 1-3
© Info-Tech Research Group | Terms of Use | Privacy Policy