The gap analysis starts with the business context, which informs the target state. The gap analysis then looks at the difference between IT's target state and current state with respect to executing IT's role in digital. This phase will take you through the following activities:
- Define the business context to answer the question "why digital?" for your organization
- Compare target and current state capabilities
- Identify current digital initiatives and skills
Use this phase as part of the full blueprint, Assert IT's Relevance During Digital Transformations.