Align IT With Institutional Priorities for Student Experience Storyboard

Author(s): Mark Maby

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Technology has an important role to play in improving the student experience. However, at most institutions the current technology ecosystem is not able to meet the challenge:

  • The technology for learning and communication does not meet the students’ expectations.
  • The technology for operations is not optimized to support the students' needs.
  • Data management is not mature, with siloed information a poor data governance.

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