The Property & Casualty Insurance Business Reference Architecture presents an end-to-end view of the P&C insurance operating model, organized across value streams, Level 1 capabilities, and Level 2 capabilities. The visual architecture is supported by background information that explains the purpose, structure, and relationships within the map, helping business and technology leaders understand how core insurance activities connect across product, distribution, underwriting, policy servicing, claims, risk, and enterprise enablement.
The architecture is also transposed into a structured Excel format to support AI workflows, capability analysis, and downstream processing. The Excel tool includes standardized terminology and definitions, along with an initial inventory of commonly used industry applications mapped to the relevant business capabilities. Together, these resources provide a practical foundation for business architecture, modernization planning, application rationalization, and technology investment alignment.
