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Attention Online Retailers! Bot Shoppers Are About to Change Everything
Julie Geller, Principal Research Director, says retailers must adapt product data for machine readability as bot shoppers grow. She advises structuring pricing and availability info clearly so AI agents can interact accurately, or risk losing visibility in automated buying systems.
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New Compute Exchange Service Answers GPU Pricing Queries
Advisory Fellow Scott Bickley says new GPU pricing exchanges can help demystify market rates, but warns buyers to stay alert for markups, availability gaps, and shifting demand. He advises IT leaders to blend real-time pricing tools with long-term capacity planning.
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Citrix NetScaler Flaw Likely Has Global Impact
Technical Counselor Erik Avakian says the Citrix NetScaler flaw highlights the need for continuous patch management and vendor communication. He urges orgs to monitor exposure, apply fixes quickly, and ensure contingency plans are in place for internet-facing infrastructure.
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Duolingo Went ‘AI-First’ and Then Came the Consumer Backlash
Brian Jackson, Principal Research Director, says Duolingo’s AI-first shift shows how removing valued features can erode trust. He advises product teams to pair innovation with transparency, ensuring AI enhancements don’t alienate loyal users or disrupt proven user experiences.
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SAP to Acquire SmartRecruiters to Enhance its SuccessFactors HCM Suite
Advisory Fellow Scott Bickley says SAP’s acquisition of SmartRecruiters reflects continued HCM consolidation. He advises IT buyers to assess integration roadmaps, pricing shifts, and whether existing talent tools will remain viable or face pressure to migrate.
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Not Just for Big Tech: SMBs Must Heed EU AI Law, Too
Advisory Fellow Scott Bickley says SMBs can’t ignore the EU AI Act just because they’re smaller. He advises early assessment of AI tools in use, mapping risk levels, and pushing vendors to clarify how their offerings align with emerging regulatory requirements.
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Welcome to the New World of Risk: Microsoft Cuts off Services to Energy Company Without Notice
Erik Avakian, Technical Counselor, says Microsoft’s service cutoff highlights growing risk in cloud dependency. He urges organizations to assess vendor lock-in, ensure exit strategies are in place, and treat service continuity as a core element of modern risk management planning.
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Debian Shifts to 64-Bit Time Storage to Head Off Epochalypse
John Annand, Digital Infrastructure Practice Lead, says Debian’s shift to 64-bit time storage is a smart, proactive move to avoid the Year 2038 problem. He notes that while not urgent for most orgs today, early transitions reduce long-term risk and future technical debt.
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No More Links, No More Scrolling—The Browser Is Becoming an AI Agent
Brian Jackson, Principal Research Director, says AI-powered browsers could reshape how users access the web, but warns that removing links and scrolling may reduce transparency. He advises vendors to ensure users still understand source context and retain control over the experience.
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