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Increasing staff and an organizational need to improve the maturity of the service desk meant IT had to rebuild its service desk to ensure all requests were handled...
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Use Info-Tech’s Vendor TCO Tool to normalize each vendor’s pricing proposal and account for the lifetime cost of the product.
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Office 365 has enabled employees to work anywhere, anytime, on any device, but it has also made it more difficult to centrally manage all possible devices and the data...
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Identify and prioritize the stakeholders that are important to your IT strategy development effort.
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The RFP Response Evaluation Tool provides a framework for grading proposals against appropriate selection criteria, and reaching a rational decision as to the best proposals.
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IT organizations are continually challenged by users and senior management to prove they can, and do, deliver a strong value proposition. However, without a clear...
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This tool helps the CIO and IT due diligence team with tracking and documenting ongoing information discoveries throughout the due diligence phase of an M&A transaction.
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Small and medium-sized businesses (SMBs) currently supporting Microsoft Exchange understand that new features alone do not warrant an upgrade. Staying on top of updates...
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This tool scores vendor proposals against weighted criteria and provides a vendor recommendation.
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Info-Tech conducted its own market evaluation of eight leading cloud file sharing (CFS) vendors. This tool allows enterprises to profile their CFS requirements and...
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