Templates & Policies
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Types of Content
Data Center Move Issue Resolution and Change Order TemplateWhether the data center relocation or consolidation project requires one weekend or multiple move dates to complete, it is important to collect and document all issues,... |
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Data Center Relocation Project Charter TemplateA data center relocation project charter is essential to the planning phase of the project to identify scope and hit the ground running. It lays out important information... |
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Data Center Co-location SLA & Service Definition TemplateA co-location Service Level Agreement (SLA) provides a definition of performance for the negotiated service. SLAs ensure accountability on the part of the service provider... |
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Web Content Filter Test ChecklistWhen testing a web content filter in-house, the process must be scripted and stringent to ensure fair scores across every product tested. Use this template to reduce the... |
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Group Project TemplateWhen putting a project into motion, you must plan from the ground up, and not miss any steps along the way. Info-Tech Research Group has developed a comprehensive Project... |
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Testing ChecklistTesting of any software application is a critical component of the life cycle. If testing is not done with sufficient coverage, a substandard product may be deployed. |
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Defect Reporting TemplateCommunication between testers and developers is essential to the testing process. Use this template to track and and report defects so developers can fix bugs discovered in... |
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Use Case TemplateA Use Case Model describes the proposed functionality of a new system. A Use Case represents a discrete unit of interaction between a user (human or machine) and the... |
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Social CRM Project CharterA social media project is a multi-departmental undertaking that must be managed well to be successful. Document the process in a formal project charter to keep everyone on... |
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Functional Testing Software Evaluation FormScoring vendor solutions solely based on their presentations or marketing material provides only a limited picture of a software solution. Due diligence must be performed... |
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