Team Leadership & Management

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

IT Staffing Requirement and Allocation Assessment

Identify redeployment candidates and plan for IT workforce optimization.

Rewards and Recognition Personal Preferences Questionnaire

Individualization of rewards and recognition demonstrates that you know and respect the recipient. It also makes the reward more meaningful and memorable to the employee.

Rewards and Recognition Program Satisfaction Survey

When it comes to rewards and recognition, no one knows better what motivates staff than staff themselves. Ask for their input and listen to it.

Hiring Decision Guide

Use this tool to track, document, and organize information that is needed to make effective hiring decisions.

Job Offer Letter Template

Use the Job Offer Letter Template to give you a starting point to draft your own job offers, and to ensure that all relevant information is included.

Feedback and Coaching Guide for Managers

Use the Feedback and Coaching Guide as a handy reference tool on how to provide meaningful feedback that will inspire change, and how to coach employees towards achieving...

Optimize the Mentoring Program to Build a High-Performing Learning Organization

Mentoring can be more than a senior-junior power relationship. Use this solution set to amp up your program to support the development of quality learning relationships.

Storyboard: Optimize the Mentoring Program to Build a High Performing Learning Organization

As workforce composition shifts, mentoring programs must move beyond the traditional senior-junior format option. Organizational culture and goals will dictate the best...

Mentoring Program Diagnostic

The Mentoring Program Diagnostic tool helps you to determine your organization's dominant culture (Competitive, Innovative, Cooperative, or Traditional), and then assess...
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