Team Leadership & Management

IT Customer Service Orientation Assessment Tool

A customer-oriented IT department reduces department costs, improves the quality of deliverables, and boosts the efficiency of the IT workforce. There are six core...

IT Staffing Requirement and Allocation Assessment

Identify redeployment candidates and plan for IT workforce optimization.

Rewards and Recognition Personal Preferences Questionnaire

Individualization of rewards and recognition demonstrates that you know and respect the recipient. It also makes the reward more meaningful and memorable to the employee.

Rewards and Recognition Program Satisfaction Survey

When it comes to rewards and recognition, no one knows better what motivates staff than staff themselves. Ask for their input and listen to it.

Hiring Decision Guide

Use this tool to track, document, and organize information that is needed to make effective hiring decisions.

Job Offer Letter Template

Use the Job Offer Letter Template to give you a starting point to draft your own job offers, and to ensure that all relevant information is included.

Feedback and Coaching Guide for Managers

Use the Feedback and Coaching Guide as a handy reference tool on how to provide meaningful feedback that will inspire change, and how to coach employees towards achieving...

Key Roles Succession Planning Tool

Use this tool to document key roles, incumbents, potential successors, and associated readiness and risk points.

Help Managers Inform, Interact, and Involve on the Way to Team Engagement

The responsibility of employee engagement has been abdicated to HR and the executive team for years. It’s time for managers to take ownership.

Storyboard: Help Managers Inform, Interact, and Involve on the Way to Team Engagement

Employee engagement on the team level should be owned by those who have the greatest impact on employees’s daily lives – their managers.
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