Team Leadership & Management

Metrics Tracking Tool

The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results over...

Statement of Business Context Template

Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.

Redesign IT Governance to Drive Optimal Business Results – Phase 3: Redesign the Governance Framework

This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.

Authority Matrix

The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...

Work Unit Reference Structures

This template provides a set of sample work unit structures to be altered during the architecture of your target state organizational structure.

Organizational Catalog

Use this catalog to record critical data points about your key stakeholders and to manage their interests and expectations of the IT organization.

Implement an IT Employee Development Plan

Today, operating environments change quickly, and it is critical that IT departments develop the competencies employees need both today and in the future. Do this...

Employee Value Proposition (EVP) Internal Scorecard Handout

To create a compelling EVP and employer brand, in addition to promoting recruitment and retention, it is critical to use data from multiple stakeholders in the organization...

Stay Interview Guide

Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...

Employee Value Proposition (EVP) Interview Guide

Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.

Metrics Tracking Tool The Metrics Tracking Tool enables you to track goals and success metrics for your service metrics programs. It allows you to set long-term goals and track your results over...
Statement of Business Context Template Use the Statement of Business Context customizable deliverable as a point of reference that will guide the direction of the governance redesign.
Redesign IT Governance to Drive Optimal Business Results – Phase 3: Redesign the Governance Framework This phase of the blueprint, Redesign IT Governance to Drive Optimal Business Results, will help you create a structure and committees that govern effectively.
Authority Matrix The tool is very basic but can be easily adapted to suit each manager's needs. It uses the RACI matrix (responsible, accountable, consulted, or informed) to describe the...
Work Unit Reference Structures This template provides a set of sample work unit structures to be altered during the architecture of your target state organizational structure.
Organizational Catalog Use this catalog to record critical data points about your key stakeholders and to manage their interests and expectations of the IT organization.
Implement an IT Employee Development Plan Today, operating environments change quickly, and it is critical that IT departments develop the competencies employees need both today and in the future. Do this...
Employee Value Proposition (EVP) Internal Scorecard Handout To create a compelling EVP and employer brand, in addition to promoting recruitment and retention, it is critical to use data from multiple stakeholders in the organization...
Stay Interview Guide Use this guide to help managers conduct conversations with employees to gain insights into their level of engagement, satisfaction with job responsibilities, and intent to...
Employee Value Proposition (EVP) Interview Guide Employee value proposition interviews are a useful way to gather employee sentiment in an efficient and direct manner to supplement the focus group and executive data.

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