|
This phase of the blueprint will guide you through conducting a BI practice assessment to determine the BI maturity level as well as detailed assessments for the BI...
|
|
|
The BI Practice Assessment Tool will help you analyze your organization's BI practice, determine the BI maturity level, and systematically develop a plan for your target...
|
|
|
This executive brief will help build the case for rebalancing project intake one achievable step at a time.
|
|
|
Adopt an intake workflow appropriate to the IT department’s capacity.
|
|
|
Info-Tech analyst, David Yackness, shares his insights on managing stakeholder relationships for small enterprises.
|
|
|
Every organization needs a DRP, small or large. Unfortunately, most organizations fail to create a DRP that quickly recovers critical applications to acceptable data...
|
|
|
This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...
|
|
|
Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
|
|
|
Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...
|
|
|
Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...
|
|
