All Research
Topics
Transition and Operationalize Incoming ProjectsLeverage the storyboard and associated materials to build a plan for developing a project handover that the service desk will use to support the new application/product.... |
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Operations ChecklistAn Excel-based self-evaluation tool to ensure all service support initiatives are transitioned. |
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Transition and Operationalize Incoming Projects – Phases 1-3A step-by-step methodology for transferring project support to the service team efficiently and effectively. |
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Project Transition TemplateA comprehensive documentation template to enhance knowledge transfer and requirements communication. |
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Former Microsoft UK Envisioning Officer Dave Coplin to Keynote at Info-Tech LIVE 2025 in BarcelonaInfo-Tech Research Group has announced Dave Coplin, Founder of The Envisioners and former Chief Envisioning Officer at Microsoft UK, as a keynote speaker for LIVE 2025 in... |
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Info-Tech Research Group Announces Singapore Office and Growing Presence in New Zealand as Firm Continues to Expand Global FootprintInfo-Tech Research Group has expanded its global presence with the opening of a new office in Singapore and increased investment in New Zealand. The move strengthens the... |
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AI Strategy and Exponential Technology the Focus of Birmingham, AL, and Sacramento, CA IGNITE Events, Hosted by Info-Tech Research GroupInfo-Tech Research Group has announced upcoming IGNITE 2025 regional events in Birmingham, Alabama, on October 8, and in Sacramento, California, on October 30, 2025. These... |
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CIOs Urged to Adopt AI-Orchestrated Service Desks to Reduce Tickets and Improve Resilience, Says Info-Tech Research GroupRising ticket volumes and fragmented IT systems pose challenges to service desks across various industries. To address these challenges, Info-Tech Research Group has... |
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Rationalize Your Application Portfolio WorkbookUse this workbook to build your application portfolio management playbook. |
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Application Portfolio Management Tool – ExampleUse this tool to gauge your current maturity level in terms of visibility into your portfolio and use application portfolio management practices and tools. |
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