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Establish a Service-Based Costing Model

Service-based costing brings clarity to IT expenditures and visibility to IT consumption. However, overcoming the challenges of service-based costing requires a logical...
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Implement and Optimize Application Integration Governance

Enterprises often see the value of, or need to, integrate their applications through service-oriented architecture or some other framework, but often don't consider the...

Find Information in the Enterprise

The explosion of information in today's organizations is rapidly decreasing employees' ability to find specific content. Build a framework to deal with the mounting...

IT Steering Committee Charter

Use this template to create an IT steering committee charter.

IT Manager

The IT Manager's role is to ensure the streamlined operation of the IT Department in alignment with the business objectives of the organization. This individual will...

Step-by-Step SOP Template

Standard Operating Procedures (SOPs) are integral to effectively managing IT processes. There are different approaches to recording SOPs. Consider using a Step-by-Step...

Internet Acceptable Use Policy

Internet usage is both a necessary tool and a potential distraction and security risk. With capabilities of the Internet and users advancing daily, it is important for...

April Fool: How to Survive the Inevitable Zombie Apocalypse

If movies and TV are to be believed, the Zombie Apocalypse is inevitable. What will separate the survivors from the victims is how you handle the unrelenting hordes. This...

Establish an Effective IT Steering Committee

This Info-Tech blueprint will walk you through the process of structuring an IT steering committee with the appropriate membership and responsibilities, defining your IT...
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Embrace Information Lifecycle Management in Your ECM Program

Not all information assets are created equal; you need a structured approach to handling your organization’s information assets from creation to destruction that...
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