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During interviews with business stakeholders, while identifying high priority capabilities and initiatives, gather value measures and input them into the Value Measure List.
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Info-Tech Research Group proudly announces acknowledgement as one of Canada’s Best Workplaces for 2013 by the Great Place to Work® Institute London, ON – For the fifth...
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(January 29/2013) A sales force can be left behind if its mobile solutions aren’t able to navigate a highly competitive CRM environment. Here are 10 useful mobile CRM...
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Killer apps are applications that are so compelling that they either amplify or defy the rules above, driving huge market share to the platforms where they appear.
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Data stewards are designated employees with a mandate and accountability for improving the data quality and integrity in their particular business area or data silo. They...
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Shortly after the Great East Japan Earthquake and Fukushima nuclear disaster, I received an email from a friend in Canada wondering if the Japanese could ever get over...
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The integrity and quality of data and evidence used to inform decision making is central to both the short-term and long-term health of the organization.
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To effectively communicate with staff, it is important to put the business rationale behind changes and their expectations into writing. This will be very useful when...
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The smartphone OS is the most strategic real estate in the world today, the low-bank waterfront (in a pre-global warming sense) of the technology real estate portfolio.
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The future is a vast, unruly work-space, so let's focus on the near-term realm of immediate opportunity.
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