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Service Catalog Standard Operating Procedure

This template is designed to guide the process of creating the service catalog as well as help to streamline future additions of services to the service catalog. It will...

Service Catalog End-User Satisfaction Survey

Understanding end users’ attitudes towards IT services is essential for improving the service catalog and the overall quality of IT services as a whole. This survey will...

Don’t Be Shellshocked - Eliminate the Security Risks of Shellshock Quickly

Eliminate the security risks of Shellshock quickly. A brief research note for Info-Tech’s members.

End-User Computing Focus Group Survey

Gain a better grasp on what end users expect from end-user computing.

End-User Computing Strategy and Roadmap TCO Calculator

End-user computing options grow more and more complex. Estimate costs and keep on budget using a five-year TCO calculator.

Asia Letter, Q4 2014: Nation Building

It isn't impossible to understand what's happening in Asia right now; it's just difficult.

Organizational Change Impact Assessment Tool

The Organizational Change Impact Assessment Tool outlines the impact of the change in your organization.

Info-Tech Research Group appoints new CEO

Info-Tech Research Group, a world leading IT Research and Advisory firm, today announced that its Board of Directors has appointed Scott Bohannon as Chief Executive Officer.

Chief Data Officer

Use this template to outline the responsibilities and requirements for the Chief Data Officer role. This template can help you identify an individual within your...

Data Management Building Block Resource

Use this resource to guide you in planning the initiatives for your future data management practice.
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