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Don’t Allow Software Licensing to Derail Your M&A – Phase 4: Integration Execution

This phase of the blueprint, Don’t Allow Software Licensing to Derail Your M&A, will examine the steps to be taken from the end of the planning state to prioritizing...

CRM Use-Case Fit Assessment Tool

Use this tool to help build a CRM strategy for the organization based on the specific use case that matches your organizational needs.

CRM Vendor Demo Script

Use this template to support your business's evaluation of vendors and their solutions. Provide vendors with scenarios that prompt them to display not only their...

Creating a Blended Reality: 3D Transformations

For the last few years, we have been "talking to" the old Hewlett-Packard, encouraging the company to move into industrial-scale 3D printing. A few weeks ago, the new HP...

Vendor Landscape: Housekeeping Automation

Embracing an automated approach to improving core housekeeping activities will increase responsiveness and customer service delivered to your guests while paying...
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Vendor Landscape Storyboard: Housekeeping Automation

Understand the housekeeping automation software space including housekeeping automation systems, their capabilities, and their limitations.

Housekeeping Automation Vendor Shortlist Tool

Review housekeeping automation software providers and build a shortlist for your gaming, hotel, or resort business.

ECM Strategy Development Project Charter Template

This template will assist in the creation of your ECM strategy roadmap development project charter. Use this template to document efforts related to structuring your ECM...

ECM Strategy Operational Assessment Elicitation Guide

​This template will assist you in gathering information from stakeholders during the ECM operational assessment project phase of the Develop an ECM Strategy and Roadmap...

ECM Strategy Roadmap Creation Tool

Using a five-step process, this tool will assist you in creating a comprehensive roadmap that will address improvement opportunities and realize your visions for the...
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