ECM Strategy Operational Assessment Elicitation Guide


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This template will assist you in gathering information from stakeholders during the ECM operational assessment project phase of the Develop an ECM Strategy and Roadmap blueprint. Use the questions in this template as a guide for surveys, interviews, and/or focus groups. This interview guide is most relevant when interviewing:

  • Department/division/stakeholder group heads
  • Content managers and administrators
  • Business process owners

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