Tools

Systems Management Service Level Assessment

Use this tool to evaluate the present state of your infrastructure to facilitate your systems management optimization efforts. Identify current performance levels, key...

Cloud Strategy Workbook

This tool, part of the blueprint, Own the Cloud: Strategy and Action Plan, will help you identify the which service models align with your workloads, conduct a cloud...

Change Impact Assessment Tool

The purpose of this tool is to aid managers in determining the level of impact a change will have on their staff.

Information Security Requirements Gathering Tool

Align your security projects properly by clearly defining business needs, and customer/compliance obligations, as well as documenting scope, boundaries, and risk tolerance.

Information Security Training Tool

Use this tool to determine your organization’s security training and awareness needs to begin building your training and awareness program.

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

Infrastructure Roadmap Stakeholder Survey

Quantify and compare the relative importance of various business priorities as they relate to IT infrastructure.

IT Competency Library

Use this tool to learn about IT competencies and develop your organization's own functional IT competency framework.

Data Management Assessment and Planning Tool

Use this assessment tool to analyze your organization's data strategies and identify the current and target capabilities for your data management practice.

Service Management Maturity Assessment Tool

Use this tool to assess your current overall service management maturity level, as well as percentage of completeness for individual processes.
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