Templates & Policies

CXM Strategy Project Charter Template

This project charter will help you define the CXM project and lay the foundation for all subsequent project planning. Use this template to effectively communicate project...

Network Management Outsourcing Business Case

Use this template to make the case to outsource network management and obtain project approval.

Big Data Work Breakdown Structure Template

This work breakdown structure (WBS) provides a standard list of project tasks, the sequence of executing those tasks, and shows interdependence of the tasks. It helps you...

Big Data Stakeholder Presentation Template

Use this template to document and organize key findings you uncover throughout the activities in this blueprint. Present this stakeholder presentation to ensure the...

Big Data Communication Tracking Template

Use this template to track the communication activities for socializing the big data pilot project and discussing the project status with key stakeholders. This template...

Service Catalog Extension Project Charter

This deliverable will help you during project launch. It will help document important information and achieve buy-in from key stakeholders.

Service Catalog Extension Training Deck

This training deck will help you during the project launch phase. It will help you train project team members on the process for adding technical components to the...

Service Definitions: Visual Representations

This template will help you understand IT service definitions from a visual perspective.

Application Maintenance Release Schedule Presentation Template

Use this template to effectively communicate, to business stakeholders, your findings and the steps required to improve SLA alignment and successfully complete the project.

Data Governance Business Case and Roadmap Presentation Template

Use this template to communicate program value, challenges, mission and vision of the program, objectives, your comprehensive roadmap to get to the desired state, and...

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