Press Releases
Topics
AI Initiatives Deliver Limited Returns When Organizations Automate Tasks Instead of Redesigning Processes, Says Info-Tech Research GroupMany organizations are limiting the impact of AI by applying it to individual tasks instead of redesigning the workflows, decisions, and handoffs that shape business... |
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Low-Value Marketing Assets Are Slowing Buyer Journeys and Raising Customer Acquisition Costs, Says Info-Tech Research GroupWith B2B buyers moving through non-linear journeys across multiple competitors, marketing teams can no longer rely on one-off campaign assets to drive conversions.... |
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Info-Tech LIVE 2026 Draws Thousands of CIOs to Las Vegas to Tackle AI Execution and Enterprise ValueInfo-Tech LIVE 2026 brought together thousands of CIOs and senior IT leaders at the Bellagio Hotel and Casino from June 9 to 11 to explore how agentic AI is reshaping... |
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AI Execution Is Pushing CIOs Back to IT Fundamentals, Info-Tech Research Group's Best of 2026 Mid-Year Report FindsInfo-Tech Research Group's Best of 2026 Mid-Year Report shows that CIOs and IT leaders are concentrating on the foundations required to scale AI with confidence. The report... |
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HubSpot Service Hub, Freshdesk, HelpDesk, and Zoho Desk Named Customer Service Management Champions in Info-Tech Research Group's 2026 Data Quadrant ReportThe 2026 Customer Service Management Data Quadrant Report from Info-Tech Research Group, powered by SoftwareReviews, recognizes HubSpot Service Hub, Freshdesk, HelpDesk,... |
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IT Talent Trends 2026 Report: "Uniquely Human Abilities" Will Define the New Human-AI Hybrid IT Workforce, Says Info-Tech Research GroupInfo-Tech Research Group's IT Talent Trends 2026 report finds that technical skills alone will no longer define success in the rapidly shifting IT workforce. Released... |
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Product Launches Risk Miss Revenue Targets When Go-to-Market Strategy Lacks Buyer Insight, Says Info-Tech Research GroupAs launch cycles accelerate, many organizations are moving ahead without the buyer insight, competitive differentiation, and internal readiness needed to turn product... |
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Utility Modernization Investments Risk Adding Complexity Without a Technical Reference Architecture, Says Info-Tech Research GroupAs utilities respond to electrification, smart grid modernization, regulatory pressure, and rising customer expectations, many are still constrained by legacy systems, data... |
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Info-Tech LIVE 2026 in Las Vegas Introduces Speakers Bureau Program to Spotlight Peer-Led IT Leadership InsightsThe newly introduced Speakers Bureau program from Info-Tech Research Group will feature member-led sessions on AI governance, digital strategy, enterprise architecture, IT... |
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Automation, AI Readiness, and IT Decision-Making Are Limited by Outdated Service Catalogs, Says Info-Tech Research GroupAs IT leaders face mounting pressure to improve service delivery, enable automation, and support data-driven decision-making, many organizations continue to rely on... |
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