Notes and Videos

Data-Driven Workforce Planning: Solving the People Part of the Strategy Equation

Every organization embarks on some level of workforce planning, with varying degrees of success. The most effective workforce plan is one where you have no trouble...

Build Your Exponential IT Product Practice Keynote

Your product practice can help your organization keep pace with this age of rapid technological change. With the right approach, specific practices ranging from product...

The Critical Importance of the Product Owner Role in Successful Agile

Learn how to choose a product owner who is ideally placed to deliver the right things for the right people at the right time.

Exponential Phishing With Generative AI

AI-enabled phishing is here. AI will be used by attackers for intelligence gathering, analyzing social media profiles, online behavior, and publicly available information...

You're in IT and None of the Business Leads Understand You

​The language and jargon of IT can seem like a foreign tongue to others in your organization, hurting engagement and cooperation. IT leaders must cross that divide using...

Imagine, Create, Innovate: LLM Prompt Engineering

The Gen AI landscape is vast and full of unrealized possibility. Targeted and specific prompt engineering can help you unlock the full potential of what Gen AI can do for...

Applying AI Across Customer Service

​Discover how AI can be used across customer service to enhance support operations and improve customer experience. From content personalization to customer service,...

Accelerating Enterprise Digital Services in the Public Sector: Why It Matters in This World of Exponential IT

The road to meeting the public’s evolving expectations of services will get ever steeper in this world of Exponential IT. Learn what IT leaders in the public sector must do...

Geo-Politics and Privacy: The TikTok Tussle

The United States’ bans on TikTok are a microcosm of the larger tensions between privacy, national security, and global commerce in the digital age. The development and...

Innovation Is Not Enough: Adopt a Culture of Intrapreneurship

​Intrapreneurship is a top priority at many organizations but rarely achieved. Why is intrapreneurship so challenging? Explore factors impacting intrapreneurship and learn...
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