Case Studies

Case Study: HHS

The influx of consumer devices has brought along a variety of potential security risks through the consumer applications that end users have on their devices. Hamilton...

IT Strategy Case Study of a Large Manufacturing Company

Increasing business complexity has been driven by both organic growth and acquisitions. IT had to align its people, projects, and resources with the Company's innovative...

Case Study: Hosting.com

Outsourcing can be a viable option for enterprises looking to control costs and add value to an area where they might not have in-house expertise.

Case Study: ETSA Utilities

Ad hoc management of the application lifecycle leads to inefficient management of the application, reducing its overall value.

Case Study: Reducing Email

Email can be addictive, and dangerous to enterprise culture and productivity. However, it is a required tool that is the blood line of most enterprises.

IT Strategy Case Study of a Mid-Sized Municipal Government

The IT department of a mid-sized municipality wanted to build its strategic competency, but the team was of the habit of thinking and operating in tactical mode the...

Requirements Gathering Case Study of a Large State Agency

The IT department of a large state agency located in the western US suffered from a lack of strategic business alignment and consistent process management in the area of...

Service Desk SOP for a Public Sector Organization

Increasing staff and an organizational need to improve the maturity of the service desk meant IT had to rebuild its service desk to ensure all requests were handled...

DRP Workshop Summary for a Mid-Sized Insurance Company

The existing Business Continuity Plan lacked the specific details of a step-by-step incident response plan, and failed to account for all potential disaster scenarios. IT...

Cloud Strategy Case Study of a State Department Federal Credit Union

Since 1935, State Department Federal Credit Union (SDFCU) remains committed to serving its 68,000+ members worldwide. SDFCU needed IT to provide value-added services for...
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