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IT relies on data, but when communicating with the rest of the organization, data tells only part of the story. Relying instead on storytelling – using context,...
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Attention works like a spotlight focusing on a stage. There is only so much light available. You can spread and dim the light, or you can focus it, but you can’t do both....
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We are on the cusp of a customer experience revolution. AI is the future – it is automated and personalized, combining automation with the human touch that we have all...
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Let AI drive the real-time risk decisions it takes to combat the exponentially increasing cyberthreat.
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Gen AI-enabled customer-facing chatbots can be a valuable tool, but their use comes with pitfalls for an unprepared organization. It’s imperative to keep a human in the...
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AI-enabled phishing is here. AI will be used by attackers for intelligence gathering, analyzing social media profiles, online behavior, and publicly available information...
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Brain-machine interfaces and neuroprosthetics have been here for over a decade, but just this year AI mind reading became a technology trend, mostly due to Neuralink’s...
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IT is a team sport, and adversarial relationships between central and distributed IT are unproductive. Historically, organizations have vacillated between centralizing or...
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Many organizations rely on an outdated security incident management program or, worse, don’t even have one, relying instead on a reactive, case-by-case approach. Improve...
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With the threat of Q-Day fast approaching, organizations must decide when to move away from conventional algorithms and adopt quantum-resistant cryptography. In deciding...
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