Service Desk
Topics
TietoEVRY to Use Ayehu for SAP AutomationTietoEVRY is using Ayehu NG to automate activities in applications such as SAP. SAP automation has great potential to free up resources in applications teams. |
|
TietoEVRY Touts Lack of Lock-In From Third-Party Automation ToolTietoEVRY is using Ayehu for IT automation to avoid locking in its customers. TietoEVRY is betting on its relationship building and quality of service to retain accounts. |
|
Ayehu Competes Based on ServiceAyehu is leveraging quality of service as a differentiator. Info-Tech expects that service will continue to become more important among software vendors. |
|
Ayehu to Expand Footprint in Application AutomationAyehu is expanding its footprint in automation in the applications space. Info-Tech expects that automation vendors will compete based on their application automation... |
|
TietoEVRY and Ayehu Announce PartnershipTietoEVRY and Ayehu have announced a partnership. This partnership aligns with the strategic priorities of both companies. |
|
InvGate Offers Service Desk Solution for Free to Fight Against the COVID-19 PandemicITSM vendor InvGate announced that due to COVID-19 any organization can use InvGate Service Desk free of charge. This promotion helps IT departments when they need it most... |
|
ManageEngine Enhances MSP Offering of ServiceDesk Plus With Version 10.5ManageEngine has released version 10.5 of ServiceDesk Plus MSP, with a new UI and new features including MSP Business Dashboard, Time Sheet, and field service management. |
|
ServiceNow’s Orlando Release Focuses on AI With Now IntelligenceServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital... |
|
Stackify Changes Pricing Model for RetraceStackify has changed the pricing model for its APM tool, Retrace. This change in pricing is in line with usage-based shifts in technology along with changing architectures. |
|
Dynatrace Differentiates Through Ease of DeploymentDynatrace differentiates its APM solution through ease of deployment. As IT environments continue to become more complex, leading enterprise software vendors will improve... |
|