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The ability to respond and recover quickly from unplanned incidents is a critical path in becoming a strategic and trusted partner for the business. Read this Executive...
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Vending machines have been around for decades and they're getting new life as we look at ways to provide contactless distribution of many items in many industries. IT is...
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Prioritize the order in which the IT incident runbooks will be developed based on the frequency and the impact of the potential incidents.
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Use this tool to determine if implementing a chatbot can create an ROI for your organization.
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Lay the groundwork for a successful chatbot proof of concept while keeping business goals up front by implementing the proper metrics, gathering requirements for chatbot...
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Use this template to record your chatbot conversation trees before implementing them.
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Read this executive brief to find out why you should build a chatbot proof of concept, review Info-Tech’s methodology, and understand the four ways we can support you in...
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Use this tool to plan and roadmap your action items during and beyond the implementation of your chatbot proof of concept.
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Use this template to record the roles and responsibilities of your chatbot support team.
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Use this tool to communicate and market the launch of the chatbot to your organization and stakeholders.
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