Operations - Templates & Policies

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Service Desk Standard Operating Procedure QuickStart A lightweight documentation of the service desk’s standardized processes.
ITSM Tool Deployment Plan Template Prioritize and prepare for tool rollout plan.
XMPL Data Center and Network Diagrams This document contains XMPL Medical's network topology diagrams.
BCP Recovery Workflow Example Use this example BCP recovery workflow to support your own planning efforts.
XMPL Notification, Assessment, and Declaration Plan This document presents XMPL Medical's high-level incident response plan.
DR Solution Executive Presentation Template Garner executive buy-in by clearly documenting the DR solution analysis process and establish a strong business case for any investments.
Internal SLA Executive Summary Presentation Template Summarize the achievements and next steps from the initial SLA project in this eye-catching template.
Practical, Right-Sized BCP Case Study: Business Impact Analysis Business Impact Analysis for Practical, Right-Sized BCP Case Study
Practical, Right-Sized BCP Case Study: Action Items to Close Gaps Action Items to Close Gaps for Practical, Right-Sized BCP Case Study
XMPL DRP Summary Document See how XMPL Medical summarizes its capabilities for stakeholders.