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This phase of the blueprint, Build an ITSM Tool Implementation Plan, will help you train your users then deploy and maintain the tool.
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Make SOPs work for you with visual documents that are easier to create and more effective for process management and optimization.
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This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you create effective SOP documentation.
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This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.
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This phase of the blueprint, Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind, will help you publish and manage SOP documentation.
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This phase of the blueprint will help you determine which analytics data sets are critical to business operations.
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This phase of the blueprint will help you organize, document, and evaluate critical analytics data sets. Based on the results of the Data Criticality Inventory Tool,...
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This phase of the blueprint will help optimize your current DR environment by aligning DR resource allocation with data criticality. As well, drive executive engagement...
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This phase of the blueprint, Build a Service Desk Consolidation Strategy, will help you design the target state of the consolidated service desk and assess the logistics...
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Leverage this phase for better understanding of request fulfillment process including service request workflows, proceeding with better knowledge management and...
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