COVID-19 Daily Summary – March 22, 2020: Make Working From Home Work for You

As we're all getting ready for the week ahead, we have a couple of new pieces of research to share with you before we all get back to the very real business of seeking...

COVID-19 Daily Summary – March 21, 2020: Take Care of Yourself

We want you to slow things down a bit this weekend, so we’re sharing a quick piece of new research before we hope you turn off the screens and relax. You’ve earned it.

COVID-19 Daily Summary – March 20, 2020: Focus on Child Care

We continue to develop research critical to your COVID-19 pandemic response, and our blueprint, The Essential COVID-19 Child Care Policy for Every Organization, Yesterday,...

COVID-19 Daily Summary – March 19, 2020: Prepare for Remote Work

Our analysts have been busy producing a full range of research focused specifically on COVID-19, and today we’ll zero in on some of the prescriptive resources you’ll want...

Crisis Management: Guidance for Handling Your Service Desk

In times of crisis such as the current COVID-19 pandemic, organizations should be committed to two key goals: Continuing to deliver high-quality services to their customers...

COVID-19 Daily Summary – March 18, 2020: Build Your Pandemic Response Plan

Our analysts are standing by around the clock to answer your questions and help you build and implement your pandemic response plan. Call us now to schedule your...

COVID-19: Connect Employees With the Answers They Need and Prevent Calls to the Service Desk With a Self-Service Portal

The rapid changes associated with a pandemic such as COVID-19 can lead to a massive increase in service desk calls. Employees need answers quickly while support staff are...

COVID-19 Daily Summary – March 16, 2020

If you want to speak to one of our analysts about taking your first steps toward building a comprehensive pandemic roadmap for your organization, book a call through your...

COVID-19 Daily Summary – March 15, 2020

It’s been an eventful weekend in the evolution of the global COVID-19 pandemic, so let’s dive right into the most notable changes we’ve seen in the news cycle thus far.

COVID-19 Daily Summary – March 14, 2020

Info-Tech Research Group recognizes the impact the global COVID-19 pandemic is already having – and will continue to have – on you, your IT department, your entire...
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