Deliver a Customer Service Training Program to Your IT Department – Executive Brief

Read this executive brief to find out why you should deliver customer service training to your team, review Info-Tech’s methodology, and understand the four ways we can...

Take Control of Cloud Costs on Microsoft Azure – Executive Brief

Get a handle on cloud costs.

Take Control of Cloud Costs on AWS – Executive Brief

Get a handle on cloud costs.

Implement Crisis Management Best Practices – Executive Brief

Implement an effective crisis response plan to minimize the impact of crises on business continuity, reputation, and profitability.

Optimize the Service Desk With a Shift-Left Strategy – Executive Brief

Read our concise Executive Brief to understand why a shift-left strategy can help to optimize your service desk, review Info-Tech's methodology, and understand the four...

Responsibly Resume IT Operations in the Office – Executive Brief

As the post-pandemic landscape begins to take shape, ensure that IT can effectively prepare and support your employees as they return to the office.

Professional Services: Next Steps From the CIO COVID-19 Strategy Webinar

On April 23, 2020, Info-Tech led a CIO COVID-19 Strategy Webinar for Professional Services IT professionals and leaders. This webinar presented a process for documenting...

Transportation & Logistics: Next Steps From the CIO COVID-19 Strategy Webinar

The CIO will play a critical role across this crisis, and it is an opportunity to shine. This is a key time for CIOs to demonstrate leadership and technology capability....

Manufacturing: Next Steps From the CIO COVID-19 Strategy Webinar

The CIO will play a critical role across this crisis, and it is an opportunity to shine. This is a key time for CIOs to demonstrate leadership and technology capability....

Higher Education: Next Steps From the CIO COVID-19 Strategy Webinar

The CIO will play a critical role across this crisis, and it is an opportunity to shine. This is a key time for CIOs to demonstrate leadership and technology capability....
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