Infrastructure & Operations

Passwordless Authentication Storyboard

End users have 191 passwords to remember – can infrastructure and operations make life better for users while actually enhancing security? Understand the realizable...

Passwordless Authentication

End users have 191 passwords to remember – can infrastructure and operations make life better for users while actually enhancing security? Understand the realizable...

Termination Logistics Tool

Use this tool to carry out and communicate terminations smoothly through thoughtful planning and consideration of the termination's impact.

Right-Size the Service Desk for Small Enterprise

Small enterprises have many of the same issues as large ones, but with far fewer resources. Focus on the most important aspects to improve customer service.
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Printer Policy Template

Use this printer policy is to facilitate the appropriate and responsible business use of its printer assets as well as control printer cost of ownership by preventing...

Managed Print Services RFP Template

Use this request for proposal (RFP) template to invite prospective vendors to submit a proposal to supply multifunction printers or provide fully managed printing services. 

Managed Print Services RFP Vendor Proposal Scoring Tool

Use this scoring tool to help assess which vendor proposal can best meet your managed printing services requirements in an objective way. Use this scoring tool in...

Managed Print Services Vendor Assessment Questions

Use this document as a “shopping list” to jump start an initial draft of the RFP and, more importantly, scoring requirements.

End-User Print Requirements Survey

Gather feedback on end-user needs and requirements.

Printer Reduction Tool

Use this printer reduction tool to help you organize your printer inventory, calculate total printing costs, and visualize printer usage.
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