Infrastructure & Operations

Understand the Difference Between Backups and Archives Storyboard

What is the difference between a backup and a data archive? When should one be used over the other? They are not the same and confusing the two concepts could be expensive.

Understand the Difference Between Backups and Archives

Backup and archive are two very different operations that are quite often confused or misplaced. IT and business leaders are tasked with protecting corporate data from a...

Modernize Your Microsoft Licensing for the Cloud Era – Phases 1-4

This storyboard will help you build a strategy for your Microsoft licensing renewal from conducting a thorough needs assessment to examining your licensing position,...

Modernize Your Microsoft Licensing for the Cloud Era

Understanding Microsoft’s licensing can be like learning a new language and, to add a twist, the rules of the language change from year to year. The push to the cloud has...

HAM Process Workflows

This template will provide sample diagrams of hardware processes.

Device Entitlement Policy Template

This template will help you document policy for your standard, power and prestigious technologies.

End-User Computing Ideas Catalog

This document walks you through a list of provisioning models and types of devices and operating models to facilitate your end-user computing strategy.

Standard End-User Entitlements and Offerings Template

Follow the blueprint activities to record standard offerings in this template. This document becomes your service catalog entries for end-user computing.

End-User Computing Strategy Template

This template will help you document your proposed end-user computing strategy. Follow the insights in the blueprint to record your results in this template and...

User Group Analysis Workbook

This workbook will help you group similar user groups and their use case.
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