Infrastructure & Operations

Fire Protection & Suppression Engineer Selection Criteria Checklist

While preliminary decisions regarding the types of fire protection and suppression required in the data center can be made by IT, the final decision and selection process...

Data Center Renovation Project Charter

A data center renovation project charter is essential to the planning phase of the project. It lays out important information, such as the project description, potential...

Data Center Renovation Project Planning & Monitoring Tool

IT leaders tasked with renovating a data center often experience scope creep and budget issues in later stages if initial planning, design and requirements are not...

Data Center Renovation Contractor Scripted Interview Scorecard

When meeting with potential contractors for the data center renovation project, organizations should use a scripted interview process to aid in decision making. Each...

Global Data Center Facilities Project Prioritization Tool

Regardless of how the global data center was acquired, data center integration is a large and complex project that requires a prioritized step-by-step plan that includes...

Storyboard: Integrate Global Data Center Facilities

Many North American organizations inherit a global data center facility due to a merger or acquisition, greenfield expansion, or an upgrade to an existing facility in...

Cisco Collaboration Summit 2011 Wrap-Up

Cisco held its annual Collaboration Summit in Miami in November 2011. Cisco executives and subject matter experts, partners, customers, consultants, and industry analysts...

Potential Impact of the Euro Crisis on IT Departments

Europeans are facing a major economic crisis triggered by poor government financial management in the Euro zone. But many managers outside Europe don't see this as...

DRP Project Charter Template

Define roles and responsibilities, project objectives, and key milestones.

Service Desk Standard Operating Procedure

This template is designed to help service managers kick-start the standardization of service desk processes.
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