Infrastructure & Operations

Modernize the Network – Phases 1-3

Network use cases and capacity demands are constantly increasing, and the network must be able to react with stability and agility. Use Info-Tech’s approach to develop a...

Manage End-User Devices – Phases 1-3

This storyboard will help you improve your Tier 2 operations, prepare for a unified endpoint management (UEM) deployment, and cut through the vendor hype to determine if...

Storyboard: Implement Systems Management to Improve Availability and Visibility

This blueprint will help you implement a systems management solution to improve availability and visibility.

Recover Data Center Space After IT Infrastructure Outsourcing

The growth of IT infrastructure outsourcing and server virtualization have reduced in-house data center physical space and equipment requirements, leaving organizations...
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Stabilize Release and Deployment Management – Phases 1-4

Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your...

Release and Deployment Management Metrics Tool

This tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders.

Disruptive Technology Exploitation Plan Template

This template will help you record the output of the activities undertaken during the first two phases of the storyboard, Exploit Disruptive Infrastructure Technology.

Disruptive Technology Training Deck: Think Like a Futurist

This template will help you invigorate your brainstorming sessions by illustrating the technological transformation in a stark and accessible way.

Storyboard: Outsource Systems Management to Improve Capabilities and Reduce Costs

Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...

Mentoring Agreement Template

Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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