Infrastructure & Operations

Optimize Change Management – Phase 2: Build Core Processes

This phase of the blueprint, Optimize Change Management, will help you build a change categorization and prioritization scheme and define a process for requests for...

Beyond Getting on the Samepage

From the brand name to the online environment, Samepage sends very clear signals to users about what to expect; moreover, it meets that expectation. Indeed, Samepage...

Future State Value Stream Map

Use this template to identify and eliminate sources of waste in the current value stream in order to improve the process and form a future state value stream map.

Create Visual SOP Documents that Drive Process Optimization, Not Just Peace of Mind – Phase 2: Establish a Sustainable Documentation Process

This phase of the blueprint, Create Visual SOP Documents That Drive Process Optimization, Not Just Peace of Mind, will help you maintain SOP documentation.

XMPL Recovery Workflows

This document contains a set of workflows that outlines XMPL Medical's DRP at a high level.

Build an ITSM Tool Implementation Plan – Phase 2: Organize the Approach and Resources

This phase of the blueprint, Build an ITSM Tool Implementation Plan, will help you organize your approach and resources for the implementation project.

Unified Communications Solution RFP Template

Use this template to issue a Request for Proposal (RFP) for a unified communications solution.

Build an End-User Computing Strategy – Phase 2: Understand and Match Corporate Priorities

This phase of the blueprint, Build an End-User Computing Strategy, will help you outline corporate priorities.

Containers Survival Guide for Infrastructure – Executive Brief

Read this Executive Brief to identify the enterprise drivers and benefits of container adoption and explore Info-Tech's short-term and long-term approach to adopting...

Establish a Program to Enable Effective Performance Monitoring – Executive Brief

Read this Executive Brief to understand the benefits of performance management. Discover the current performance baseline and determine target performance requirements.
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VL Methodology