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Network use cases and capacity demands are constantly increasing, and the network must be able to react with stability and agility. Use Info-Tech’s approach to develop a...
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This storyboard will help you improve your Tier 2 operations, prepare for a unified endpoint management (UEM) deployment, and cut through the vendor hype to determine if...
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This blueprint will help you implement a systems management solution to improve availability and visibility.
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Organizations are struggling to keep current with the constant release of new deployments, patches, and updates. Use this blueprint to help you assess gaps in your...
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This tool should be used to monitor key performance indicators and report the success of your release and deployment management process to stakeholders.
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This template will help you record the output of the activities undertaken during the first two phases of the storyboard, Exploit Disruptive Infrastructure Technology.
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Outsourcing can extend your systems management capabilities and save money in the process, but many organizations report dissatisfaction with their outsourcing...
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Use the Mentoring Agreement Template to ensure understanding and agreement between both parties of the mentoring relationship.
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Prioritize business units for BCP planning, based on the severity and scope of business impact.
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Building up business continuity capabilities is a marathon; most organizations don't have the resources to mitigate all risks immediately.
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