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The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...
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Moving a data center can be a daunting task. Use this research note to help you plan the move and make it a success.
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SMEs can slash cell phone costs by eliminating the practice of supplying company-owned cell phones to workers. Modify the organization's default cell phone policy from...
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Proprietary system management tools are very large, very expensive, and almost always require implementation consultants. Microsoft's System Center, despite some concerns...
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A well-chosen help desk management application can improve resolution rates, streamline the escalation path, and reduce redundant work. Selecting a software package to...
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Creating a Request for Proposal (RFP) for help desk software can be a time-consuming task. The RFP provides vendors with the relevant operational, functional, and...
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With Storage VMotion, it is now possible to non-disruptively move storage volumes used by VMware virtual machines from one storage device to another. VMware users should...
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Moves, Adds, and Changes (MACs) can be a big hassle if managed poorly. Control the process to reduce IT support costs and increase end-user satisfaction. Use these tips...
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Server virtualization and iSCSI networked storage are emerging as a natural match particularly for small and mid-sized enterprises (SMEs) buying their first storage area...
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Historically, delivering virtual desktops to remote users required a separate connectivity and virtualization infrastructure, but that is starting to change. VMware...
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