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The Application Support Analyst's role is to deliver support to end users in the organization about how to use various types of software programs efficiently and...
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For smaller service desks, a hosted (Software-as-a-Service) help desk tool may be more cost-effective than an on-premise package. Use this Total Cost of Ownership (TCO)...
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Organizations can cut PC energy consumption to save significant costs and reduce environmental impact. Use this tool to determine what cost savings are possible and to...
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PC power savings aren't well understood by many organizations, but are easy to achieve and result in reduced energy consumption, cost savings, and lessened environmental...
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The expertise required to successfully design and implement an enterprise cabling infrastructure is unlikely to be found in-house. Use this fully editable RFP template to...
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Organizations that have determined a shortlist of co-location vendors (likely after the RFP process) should conduct additional due diligence before making the final...
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In complex, multi-vendor data center environments, a contract management policy is an essential control tool used to minimize the risk and maximize the benefits of vendor...
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One of the most important phases a new data center build is selecting the building site. Whether it is an existing building or a new construction site, IT must exercise due...
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The hype leading up to the launch of the Apple iPad leads to ridiculously high expectations for the device. Some say it missed the mark in some respects, but the device...
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Organizations embarking on the selection process for an IP Telephony (IPT) solution may elect to issue a Request for Proposal (RFP) after determining their final selection...
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