Infrastructure & Operations

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Optimize IT Change Management Improvement Initiative: Project Summary Template Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...
Map Technical Skills for a Changing Infrastructure & Operations Organization – Executive Brief Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining the...
Map Technical Skills for a Changing Infrastructure & Operations Organization – Phases 1-3 This storyboard will help you take a practical and proactive approach to identify needed technical skills for your future state environment and the most efficient way to...
Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 1: Identify Skills Needs for Your Future State Environment This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you identify what skills are needed based on...
Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 3: Maximize the Value of Your Skills Map This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you get stakeholder buy-in and leverage the skills map...
Change Management Post-Implementation Checklist This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.
Modernize the Network – Executive Brief Read our concise Executive Brief to find out why you should modernize the network, review Info-Tech’s methodology, and understand how we can support you in completing this...
Can Your Organization Afford Phones That Crash When Dialing 911? A Lesson in Prioritizing Requirements Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.
Develop a Business Continuity Plan – Executive Brief Read this Executive Brief to understand why you must streamline the traditional BCP approach, and make BCP development manageable and repeatable.
BCP Maturity Scorecard Use this ISO 22301-aligned tool to assess current BCP maturity.

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