Infrastructure & Operations

Change Management Roadmap Tool

This tool is designed to help organizations plan the implementation of their standardized change management practice.

Optimize IT Change Management Improvement Initiative: Project Summary Template

Stakeholder support can make or break a change management initiative. The project summary template provides an example of how to organize your process improvements for...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Executive Brief

Read this Executive Brief to understand why a technical skills map is critical to IT's success, and to learn about Info-Tech's methodology and approach to streamlining...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phases 1-3

This storyboard will help you take a practical and proactive approach to identify needed technical skills for your future state environment and the most efficient way to...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 1: Identify Skills Needs for Your Future State Environment

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you identify what skills are needed based on...

Map Technical Skills for a Changing Infrastructure & Operations Organization – Phase 3: Maximize the Value of Your Skills Map

This phase of the blueprint, Map Technical Skills for a Changing Infrastructure & Operations Organization, will help you get stakeholder buy-in and leverage the skills...

Change Management Post-Implementation Checklist

This checklist is designed to help you make quick progress on building a post-implementation checklist for your own change management practice.

Modernize the Network – Executive Brief

Read our concise Executive Brief to find out why you should modernize the network, review Info-Tech’s methodology, and understand how we can support you in completing...

Can Your Organization Afford Phones That Crash When Dialing 911? A Lesson in Prioritizing Requirements

Capture must-have requirements early through best practices in requirements gathering, which you can adapt no matter what project management methodology you use.

User Group Analysis Workbook

This workbook will help you group similar user groups and their use case.
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us