Infrastructure & Operations

Mobile Strategy Template

Formalize your strategy in a document that combines your mobility vision, with a plan to attain it.

Effectively Acquire Infrastructure Services – Executive Brief

Read this Executive Brief to understand why acquiring infrastructure services should be treated differently than acquiring infrastructure products.

Effectively Acquire Infrastructure Services – Phases 1-4

This storyboard provides an end-to-end process to effectively acquire infrastructure services, from developing your requirements to developing the RFP, to managing the...

Exploit Disruptive Infrastructure Technology – Executive Brief

Read this Executive Brief to understand why a disruptive technology exploitation plan is not optional, and how organizations can position themselves to maximize...

Exploit Disruptive Infrastructure Technology – Phase 2: Evaluate Disruptive Technologies

This phase of the blueprint, Exploit Disruptive Infrastructure Technology, will help you narrow your longlist to a shortlist, and evaluate that shortlist by its value and...

DRP Recovery Workflow Template

Build your own current state and desired state DRP recovery workflow based on Info-Tech's template.

Build a Continual Improvement Plan for the Service Desk – Executive Brief

Read this Executive Brief to understand why continual improvement is a necessary next step to instill in your service desk processes after you've standardized the...

Build a Continual Improvement Plan for the Service Desk – Phase 1: Focus the Continual Improvement Plan

This phase of the blueprint, Focus the Continual Improvement Plan, will help you identify key areas of improvement and how to measure them, and gain support for the...

Build a Continual Improvement Plan for the Service Desk – Phase 2: Build the Continual Improvement Plan

This phase of the blueprint, Build the Continual Improvement Plan, will help you prioritize areas for improvement, and develop a comprehensive roadmap for completing the...

Build a Continual Improvement Plan for the Service Desk – Phase 3: Run the Continual Improvement Plan

This phase of the blueprint, Run the Continual Improvement Plan, will help you monitor the progress, and measure and communicate the outcome of the areas selected for...
Visit our COVID-19 Resource Center and our Cost Management Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019
GET HELP
Contact Us