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Use this template to issue a Request for Proposal (RFP) for a unified communications solution.
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Use this executive presentation deck to make the case and present the necessary information for modernizing communications infrastructure and advancing the project as a whole.
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Use this questionnaire to determine user awareness of unified communications and other communication/collaboration tools.
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VMware and Amazon Web Services (AWS) have a new partnership. This is good news for corporate hybrid clouds. But hybrid Infrastructure-as-a-Service cloud is not ultimately...
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Data continues to grow at an exponential rate, and your current storage solutions will not meet all your future needs. Info-Tech’s methodology for storage modernization...
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This workbook of the blueprint, Modernize Enterprise Storage, will guide you through activities that evaluate current storage infrastructure and plan for future storage...
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This storyboard will help you manage IT problems and incidents, reducing incident volume and severity through effective incident and problem management. Engage in...
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Use this template to record the key details required for effective critical incident management, including a list of critical IT services, a list of key upper tier...
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Use this tool to assign levels of severity (ranging from 1-5) to IT incidents, and separate critical incidents from typical incidents, which will be handled by the lower...
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Use this list of problems as a place to start when practicing root cause analysis with the problem management team. The template's list of problems includes those in both...
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