Infrastructure & Operations

Infinidat Promises Storage Bigger, Faster, Cheaper

Want large quantities of high-performance storage at a fraction of the usual cost? That’s what Infinidat is promising its customers.

Find the Value – and Remain Valuable – With Cloud Asset Management

Global spend on the cloud is growing. IT asset managers need to learn how to manage utility, not just physical assets.
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Apple Rushes to Fix Zoom Security Flaw

Apple has delivered a silent update to Macs, rectifying a security flaw in its Zoom web-conferencing service.

Avaya in Talks With RingCentral to Form Joint Venture

Avaya moved away from the idea of being acquired following news that it is in talks to partner with RingCentral.

Snow’s Technology Intelligence Suite Can Provide an Avalanche of Value – Once You Have SAM Processes Established

Snow Software has expanded its Software Asset Management (SAM) offering with a new technology intelligence suite. SAM teams that combine this technology with process...

Provisioning Servers for Serverless Computing – What?

Serverless computing is already a confusing term. It gets more confusing when you start hearing about serverless functions on the servers on your private cloud....

Build a Service Support Strategy – Executive Brief

Read this Executive Brief to understand why a service support strategy is critical to focus your function on organizational needs.

Cloud Vision Presentation Template

Use this template to document and present your cloud vision.

Increase Support of Tier 2 and Tier 3 – Phase 2: Shift the Culture

This phase of the blueprint, Increase Support of Tier 2 and Tier 3, will help you develop the building blocks to increase team efficacy by reducing resistance, enabling...

Reimagine IT Operations for a Cloud-First World – Phase 2: Outline Prerequisites for Changes to Operations

This phase of the blueprint, Reimagine IT Operations for a Cloud-First World, will help you finalize organizational changes to support cloud services and develop a...
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