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A tool to calculate the sample size needed for your survey.
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Infrastructure and Operations is crucial to the success of any IT integration for a significant merger or acquisition, yet it is often left to a last-minute scramble....
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This template contains examples of ticket intake workflows.
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Data Center Topology Diagram for Practical, Right-Sized DRP Case Study
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Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.
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This tool is a survey for employees to complete, confirming with their employers the health and safety of their home office.
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Review the full DR plan annually to identify changes that weren’t captured via day-to-day change management.
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Knowing when to move on from well-worn help desk software is an important turning point for IT. Keeping an underperforming solution is costing the team time and money....
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