Infrastructure & Operations - Tools

Shift Left Prerequisites Assessment

Use this lightweight tool to assess your current service desk maturity to decide whether to proceed with the shift left project.

Shift Left Action Plan

Use this tool to track and prioritize opportunities and tasks to be completed as part of the shift left initiative.

Self-Service Portal Checklist

Use this checklist as a self-evaluation of features and criteria to optimize the self-service portal to enable a shift left strategy.

Change Management Maturity Assessment Tool

This tool is designed to help organizations assess the maturity of their change management practice and identify gaps in processes.

HAM Maturity Assessment Tool

This tool will evaluate your existing hardware asset management program.

HAM Budgeting Tool

Use this tool to develop and justify the budget for hardware assets for the upcoming year.

HAM Implementation Roadmap

Use this tool to organize tasks to complete as part of the hardware asset management program implementation.

SAM Maturity Assessment

This tool will help you assess the current state of your software asset management processes.

SAM Budget Workbook

This tool will help you help organize, prioritize, and justify your software budget items for the upcoming year.

Overlaps and Gaps in Current Collaboration Toolset Template

Record each overlap and gap within your organization in this template, including whether these overlaps and gaps are justified or not.
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