Infrastructure & Operations - Tools

Disruptive Technology Research Database Tool

This tool will help you keep track of your longlist of disruptive technologies over time. Remember: analysis of disruption is an iterative process.

Disruptive Technology Value-Readiness and SWOT Analysis Tool

This tool will help you evaluate shortlisted technologies by using inputs along several important metrics to assign each one a value-readiness score. The results of a...

Disruptive Technology Look to the Past Tool

The Disruptive Technology Look to the Past Tool will assist you to collect reasonability test notes when evaluating potential disruptive technologies.

Event Management Catalog

Use this tool to record your tracked events and alerts in one place. This catalog allows you to record the rationale, root-cause, and action for all your monitored events.

Event Management Roadmap

Use this tool to implement and continually improve upon your event management process.

Incident and Problem Management Project Roadmap Tool

Identify, prioritize, and present initiatives to improve incident and problem management.

Cloud Vision Workbook

Use this tool to plan your cloud migration and roadmap your initiatives.

Service Desk Metrics Workbook

Simplify your service desk metric analysis. Use this tool to define goal and action-oriented metrics and dashboards for your service desk.

Enterprise Network Roadmap Technology Assessment Tool

The Enterprise Network Roadmap Technology Assessment Tool provides a value versus readiness assessment of your chosen technology customized to your organization.

IT Asset Estimations Tracker

Use this tool to estimate key data points related to your IT asset estate, as well as your confidence in your estimates.
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