Infrastructure & Operations - Tools

IT Automation Worksheet

Use this tool to capture your work outputs, define your processes, and track success of the IT automation project.

IT Automation Roadmap

Use this tool to plan next steps along your IT automation journey.

Cloud Operations Activities Assessment

Prioritize cloud operations activities, identify maturity gaps, and conduct a RACI analysis.

Roadmap Tool

Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.

Cloud Vision Workbook

Use this tool to plan your cloud migration and roadmap your initiatives.

Workload Assessment Tool

Use this tool to assess a workload and evaluate a potential action plan in the context of cloud migration.

Service Support Strategy Roadmap – Continual Improvement Example

This tool provides an example of a service support strategy roadmap based on a continual improvement case study.

Service Support Strategy Roadmap – Education Example

This tool provides an example of a service support strategy roadmap based on an education case study.

Service Support Strategy Roadmap – Outsourcing Example

This tool provides an example of a service support strategy roadmap based on an outsourcing case study.

Service Support Strategy Roadmap

This tool will help you create a roadmap for key service support initiatives.
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