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Use this tool to assess current capabilities and criticality of insourced services in order to make a decision around outsourcing systems management. The workbook...
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End-user computing options grow more and more complex. Estimate costs and keep on budget using a five-year TCO calculator.
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Build a high-level roadmap to close gaps between current and desired DR capabilities.
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Establish a framework to collect the necessary metrics to properly evaluate current service desk service levels.
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Use this tool to identify opportunities for improvement, both quick wins and longer-term major projects.
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Business Impact Analysis Tool for Case Study: Practical, Right-Sized DRP
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A tool to calculate the sample size needed for your survey.
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This tool assesses base IT Operations processes prerequisites.
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Use this tool to track metrics for continual improvement.
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Use this lightweight tool to prioritize and track timelines, owners, progress, and more for action items and projects.
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