Infrastructure & Operations - Templates & Policies

Service Desk Extension Communication and Training Plan

Use this template to develop a plan for communicating the changes associated with the new extended service desk and training the staff on new processes and tools before...

Expense Process

The purpose of the Expense Process workflow is to provide an example to help you build your own workflows for non-IT services.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, and emergency change workflows that make up the change management process.

Change Management Standard Operating Procedure

This template is designed to give organizations a defined set of standards and guidelines to conduct their change management processes effectively.

Capacity Plan Template

Customize this template for a ready-to-use capacity management plan.

Patch Management Policy

The patch management policy outlines standard application maintenance and patch management practices and responsibilities for identifying and mitigating any system...

Sample Project Intake Form Addendum for Disaster Recovery

This addendum can be used as a starting point for including DR considerations into project management.

Sample Change Management Checklist for Disaster Recovery

Use this checklist as a starting point for including DR considerations in change management.

XMPL DRP Summary Document

See how XMPL Medical summarizes its capabilities for stakeholders.

XMPL Data Center and Network Diagrams

This document contains XMPL Medical's network topology diagrams.
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