Infrastructure & Operations - Templates & Policies

DR System Test Plan Template

Leverage Info-Tech's sample system test plan template to document the recovery process for each system.

DR Active Test Evaluation Survey

Ensure that key learning points and test results are documented through a test evaluation survey.

DR Test Plan Results Summary Presentation

Demonstrate the growth and accomplishments of your DR test plan to upper management.

Desktop Virtualization RFP Template

Organizations in the selection process for a desktop virtualization solution should issue an RFP to gather required information, and make an informed final decision. This...

Desktop Virtualization Project Plan

A project plan is an integral document to any initiative. This template will help clarify goals, determine guidelines, and establish milestones to keep a desktop...

Desktop Virtualization End-User Satisfaction Survey

The Desktop Virtualization End-User Satisfaction Survey is a great way to measure the effectiveness of your desktop virtualization implementation. End users can provide...

Desktop Virtualization Communication Plan

End-user acceptance is one of the biggest challenges to desktop virtualization adoption. With a plan to maintain a consistent message and a consistent front, IT can set...

Internal SLA Process Flowcharts

Follow Info-Tech's internal SLA development workflow to create an internal SLA that address your service level challenges.

Build an Internal SLA Project Charter Template

Set expectations for scope, resource requirements, and target dates for building the internal SLA.

Availability and Reliability SLA Metrics Tracking Template

Establish a framework to collect the necessary metrics to properly evaluate current availability and reliability service levels.
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