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The Workflow Library provides examples of typical workflows that make up the bulk of the incident management and request fulfillment processes at the service desk.
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Use this template to identify new and changing processes in your future state environment.
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The mobile device reimbursement policy will outline the devices and voice/data plans that qualify for corporate reimbursement and the limits of corporate reimbursement of...
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Use flowcharts and checklists to create effective SOP documents.
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Use this template to create an executive presentation for business stakeholders.
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The release and deployment standard operating procedure (SOP) should be used to establish and document a formal release and deployment management process at your...
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A project plan is an integral document to any initiative. This template will help clarify goals, determine guidelines, and establish milestones to keep a desktop...
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This template will help you put together a repository of the information necessary to complete a proof-of-concept project and present it to executives for approval and...
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This template is designed to assist you in the creation of a standard operating procedure for software asset management.
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Data center facilities call for specific industrial design and engineering requirements to meet needs for fire-protection, power provisioning, stand-by power, cooling,...
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