Infrastructure & Operations - Templates & Policies

Asset Security Policy

This template will assist your organization in developing an IT asset security policy.

User Group and Persona Analysis Template

Performing a user group analysis can save you thousands of dollars in licensing and hardware, as well as hours of work every time Microsoft releases an update.

HAM Standard Operating Procedures

This template is designed to assist you in the creation of a standard operating procedure for hardware asset management.

Sample Communication Plan

A sample template to guide your communications around the integration and implementation of your overall service desk improvement initiatives.

Technical Skills Map Communication Deck Template

Use this communication deck template to communicate required changes and next steps to action your skills map.

Change Management Process Library

This template is designed to provide an example of pre-approved, normal, expedited, and emergency change workflows that make up the change management process.

Network Modernization Executive Presentation Template

Use this template to create an executive presentation summarizing the key elements of your network modernization project.

Network Modernization RFP Template

Use this template as a basis for the scope of work and technical requirements section of your network modernization RFP.

Infrastructure Service Workflows

Use this template to develop the first iteration of your service delivery process.

Infrastructure Service Catalog Mind Map Example

Build a mind map of the services offered by IT Infrastructure & Operations based on this example.
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