Infrastructure & Operations - Templates & Policies

End-User Computing Focus Group Survey

Gain a better grasp on what end users expect from end-user computing.

Configuration Management Project Charter

Use this template to create a project charter to launch the configuration management project.

Severity Definitions and Escalation Rules Template

Review severity definitions and escalation rules to determine when DR takes over from service management.

Network Management Outsourcing RFP Template

Use the RFP template in order to initiate the vendor review and selection process. Input data that best applies to your organization and its set of goals and objectives...

Network Management Vendor Communication Plan Template

The vendor communication plan is an integral component of the vendor management process. Use this tool to create a solidified structure that promotes open communication...

Crisis Management Workflow Examples

Build your own crisis management workflows using Info-Tech's examples.

Wireless LAN RFP Template

Use the RFP template to initiate the vendor review and selection process. Input data that best applies to your organization and its set of goals and objectives in order...

Build an Internal SLA Project Charter Template

Set expectations for scope, resource requirements, and target dates for building the internal SLA.

Infrastructure Service RFP Template

Use the prefilled examples in this RFP template to procure a variety of infrastructure outsourcing services.

Data Center Relocation Wrap-up Checklist

Relocating the data center is a large undertaking that involves a great deal of old and new equipment. Decommissioning the old data center facility ensures that all...
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